Owwl2go FAQs

E-book and audiobook borrowing

Your OWWL library card gives you access to a wide variety of e-book and audiobook titles!

Special note to mobile phone users:

Instant Digital Card (IDC) accounts have begun to expire. An IDC allowed those without a library card to use their mobile phone number to create an account in OverDrive or via the Libby app. This was a temporary program offered at the beginning of the pandemic when our libraries were closed to the public.

If you can no longer use your mobile phone number to log in to OverDrive or the Libby app to access the OWWL2go digital collection, you will need to obtain a physical OWWL library card. You can either visit your local library or use our online registration form to request a card.


Frequently Asked Questions

What is the total number of e-books and audiobooks that I can now check out at one time?
You may check out up to eight (8) titles at a time.

What is the total number of holds that I can now have at one time?
A limit of four (4) applies to holds.

I have a hold ready for pickup but I cannot check it out because I reached the limit for checkouts. What can I do?
If you are already at the maximum number of checkouts, you will need to return an item that you currently have checked out in order to check out another title.

How can I return e-books and audiobooks before they are due?

You can always return early. As soon as you return an item you can check out a new one. For information on returning e-books and audiobooks early, please visit the Overdrive help page:

Click here for Overdrive help

I am not seeing new issues of magazine titles. Why?

Due to state budget cuts to the libraries we have, unfortunately, needed to suspend our OverDrive Magazine subscription indefinitely. We are sorry for the inconvenience.

 

I am having trouble logging in to my account. What should I do?

1. Make sure you are entering your complete library card number (no spaces)

2. If you have forgotten your PIN and you have an email address on file, you can reset it on the owwl.org patron login page and try again:

Click here for password reset

3. Contact library staff for further assistance if you are still unable to access your OWWL2go/OverDrive account:

Click here for account help

I do not have an OWWL library card. What do I do?

If you need an OWWL library card, and have never had one, you can register for a card online:

Click here to request library card

If you need to renew or replace your library card, contact your local library:

OWWL member libraries